maaiiConnect is a secure, cloud-based, all-in-one customer engagement and internal collaboration platform that provides businesses with robust calling and messaging capabilities.
Transform the way you engage your customers with crystal-clear voice calls and cross-platform chat. Start or join meetings with your colleagues. Track and manage your conversations, so you can stay productive and never miss any important inquiries or interactions.
KEY FEATURES:
**Call to anywhere
Make carrier-grade voice and video calls to anyone, anytime, with any phone number.
**Live chat across any channel
Engage your customers and colleagues with informative multimedia content.
**Your work day at a glance
Access and attend to customer inquiries and your most recent connections immediately at your Workspace.
**Manage your customer interactions
Monitor and analyze real-time communication logs to manage incoming, ongoing, reopened, and missed customer inquiries.
**Keep in touch with your colleagues
Instantly connect with your team using the Staff Phonebook, and make calls or chat directly from there.
**Personalize your account
Set your personal preferences and availability from the mobile app, and they will be synchronized to the other devices you’re logged on.
KEY BENEFITS:
**Increased customer satisfaction and retention
Customer inquiries are attended to immediately, reducing call or cart abandonment rates and overall dissatisfaction.
**Enhanced productivity
Seamlessly switch from maaiiConnect Dashboard to the mobile app and engage with your customers and colleagues from anywhere.
**Collaboration made simple
Call or send a message to any of your colleagues anytime and enhance the level of staff engagement and team productivity.
**Easy onboarding
Both the mobile app and Dashboard share the same UI, so you can onboard new staff faster.
Visit www.maaiiConnect.com now and subscribe to our Engage Essentials Plan FOR FREE!
Questions? Email our customer contact center at [email protected]